Delete your account

You can delete your Maloca account at any time, and you do not need to ask us to do it.

From the app

Open Maloca, go to Settings, and choose Delete my account under "Your data". You will be asked to confirm once more, because it cannot be undone. Deletion happens immediately.

Without the app

If you have already removed Maloca from your phone, email maloca.homes@gmail.com from the address you signed up with, with the subject "Delete my account". We will delete it within 30 days and reply to confirm when it is done.

What gets deleted

Your sign-in and your account record
Your profile — the people in your household, where you work, your budget and your search settings
Your viewings, including addresses, notes and scores
Your must-haves
Your area ratings
Your calendar link, which stops working straight away for anyone subscribed to it
Your email address, if it is on our waiting list

What stays, and why

If you share a household with other people, the viewings and ratings inside that household stay with them. They are a shared record of places you all went to see, written by everyone in the household and relied on by everyone in it — so removing your account does not empty somebody else's app. Your own account, profile and anything you saved on your own is still deleted in full.

If you are the last person in a household, the whole household and everything in it is deleted with you.

How long it takes

Deleting from inside the app is immediate and cannot be undone — there is no grace period and no way for us to restore it afterwards. Backups held by our hosting provider are overwritten on their own schedule and are never used to bring an account back.

Last updated: 12 September 2026